Shipping Policy

Delivery & Shipping

Canada-wide shipping for used Tesla parts

From small electronics to large body panels, EV Depot prepares each order according to the size, weight and fragility of the part.

3–5 business days

Typical processing time after payment, separate from carrier transit time.

2–7 business days

Typical Canadian parcel transit after dispatch. Freight and remote destinations may take longer.

Parcel + freight

Oversized parts such as panels, battery packs and drive units may require a freight quote.

Shipping costs

Shipping rates are shown at checkout (a flat rate currently applies to most Canadian orders). Oversized or freight-only parts may require a confirmed quote before dispatch.

Packaging

Glass, trim, electronics, body panels and heavy components are packed according to their size and fragility and may require additional protection or freight preparation.

Tracking & delivery issues

Tracking is sent when available. If a shipment arrives damaged, keep all packaging and contact us promptly with your order number and photos of the part and packaging.

Ontario pickup

Local pickup may be available by arrangement. Contact us before visiting so we can confirm the part is ready and provide pickup instructions.

Questions? parts@ev-depot.com · (226) 622-2621

EV Depot Inc. is an independent automotive parts business and is not affiliated with, endorsed by, or sponsored by Tesla, Inc.