Privacy
How EV Depot handles customer information
We use customer information only as needed to operate our store, process orders, support customers, improve our services and meet legal obligations.
Information we may collect
- Contact and account information you provide
- Order, payment-status and shipping information
- Vehicle details such as VIN or part numbers when you request fitment support
- Website usage, device and cookie information collected through our ecommerce platform and related services
How information is used
- Process and fulfill orders
- Provide customer service and fitment assistance
- Prevent fraud and protect store security
- Improve our website, inventory and customer experience
- Meet tax, accounting and other legal requirements
Service providers
EV Depot uses third-party providers such as Shopify, payment processors, shipping carriers and other service providers that may process information as necessary to provide their services.
Your questions or requests
For privacy questions or requests relating to your personal information, contact parts@ev-depot.com, call (226) 622-2621, or write to EV Depot Inc., 4 - 180 Northfield Dr W, Waterloo, ON N2L 0C7, Canada.
EV Depot Inc. is an independent automotive parts business and is not affiliated with, endorsed by, or sponsored by Tesla, Inc.