Frequently asked questions

Every listing shows the donor vehicle's model, year, and trim, but Tesla changed part numbers and hardware across production runs — sometimes within the same model year. Send us your VIN before ordering and we'll confirm the exact fit.

Grade A is excellent cosmetic and functional condition with minimal wear. Grade B has visible cosmetic wear (scuffs, minor scratches) but is fully functional. Grade C is functional but shows noticeable cosmetic wear or was repaired. Grades reflect our own inspection at the time of listing.

Yes — every part is pulled directly from a real donor Tesla, not aftermarket or reproduction. EV Depot Inc. is an independent seller and is not affiliated with, endorsed by, or sponsored by Tesla, Inc.

Yes — every part includes a 30-day defect warranty covering parts that arrive dead-on-arrival, not as described, or defective through no fault of the buyer. See our Return & Warranty Policy for full details.

Sales are final once a part ships, since used parts can't be resold as new stock after handling. If a part is DOA, not as described, or we shipped the wrong item, it's covered under our 30-day warranty — contact us and we'll make it right.

We ship worldwide. Orders are processed in 3–5 business days, then transit time is roughly 2–7 days within Canada, 4–10 days to the US, and 7–21 days internationally depending on customs. See our Shipping Policy for details.

Any import duties, taxes, or customs fees charged by your country are the buyer's responsibility and aren't collected by us at checkout. Check with your local customs office for an estimate before ordering.

Yes — checkout and payment are processed through Shopify's PCI-DSS compliant payment system. We never see or store your full card number.