Warranty

EV Depot Warranty

Practical protection for used OEM Tesla parts

We want customers to know exactly what protection applies when buying a used OEM part from EV Depot.

30-Day Defect Warranty

Eligible parts are covered for 30 days from delivery against defects that were not disclosed, a materially incorrect listing, or EV Depot shipping the wrong item.

Covered

  • Dead-on-arrival or materially non-functional parts not disclosed in the listing
  • Wrong part number or condition materially different from the listing
  • Incorrect part shipped due to our error

Not covered

  • Improper installation, misuse, modification or disassembly beyond inspection
  • Normal cosmetic wear consistent with the listed grade
  • Fitment problems where compatibility was not confirmed before ordering
  • Labour, programming, calibration, towing or removal/reinstallation costs

How to make a claim

Email parts@ev-depot.com within 30 days of delivery with your order number, details of the issue, and clear photos or video. We will review the claim and provide next steps.

For the complete terms, including 30-day returns, see our Return Policy.

EV Depot Inc. is an independent automotive parts business and is not affiliated with, endorsed by, or sponsored by Tesla, Inc.